Sales Team

Sales Team

Quality service starts with quality people.

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Susan Knowles

Sales Manager, Multihousing Division

Susan began her career in the apartment industry in 1989 working for the Arizona Multihousing Association. She left the AMA in 1994, accepting a position with Globe Furniture Rentals as an Account Manager. In 1997 she joined the J.R. McDade multihousing team and was promoted to Sales Manager 5 years later. Susan is married, has a son; Matt, a step-daughter; Kayla and as many pets as her husband will allow. Contact Susan >


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Jenna Lassen

Director of Marketing

Jenna is an Arizona native and graduated from Arizona State University in 2007 with a degree in Business and Mass Communication.  Post grad she started her sales career working for a medical device sales company.  She joined the J.R. McDade team as an Account Executive in 2009 and held this position until 2014.  After spending some quality time with her son, Jenna returned to J.R. McDade as the Director of Marketing in 2015.  She currently resides in Chandler with her husband and son.  Contact Jenna >


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Jamie Wenck

Account Representative

Jamie has been in the apartment industry since 2001. Prior to joining J.R. McDade she worked for one of the largest fee management firms in Arizona. Jamie began her apartment career on site and was promoted to a Yardi Trainer position based out of the corporate office. With strong property management experience she joined the sales team at J.R. McDade in 2010. Jamie also holds a real estate license, she is married and has a pug named Hefner. Jamie, her husband Todd and Hefner reside in Gilbert. Contact Jamie >


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Paul Shell

Account Representative

Prior to joining J.R. McDade Paul was the Shipping and Receiving Supervisor for The Marriott at Desert Ridge. There he managed daily operations and tradeshow events. His prior experience includes Franchise Operations Manager of a national specialty packing and shipping company dealing with high value art and computer systems. Paul decided he wanted to try a completely different industry and applied with J.R. McDade as an Account Representative. He now runs one of the largest territories in the multihousing division. Contact Paul >


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Royce Gabbert

Account Representative

After making Tucson his home in 1982, Royce worked, attended the University of Arizona and then graduated with his B.S. in Business Administration from The University of Phoenix. Royce has held several positions in management and as an Account Representative for J.R. McDade he prides himself on customer service. Royce has two adult children, both living in Tucson and is active in both their lives. Contact Royce >


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Tyler Newman

Account Representative

Since moving to Arizona in 2003, Tyler has worked several service and management positions in the food and beverage industry. Tyler attended Northern Arizona University, graduating with a bachelor degree in criminal justice. After graduating in 2012, Tyler started his sales career working for Enterprise Rent-A-Car. Tyler is looking forward to his new career path and learning all the multihousing industry has to offer. Contact Tyler >

Caine Learn

Caine Learn

Account Representative

A native, born and raised in Arizona, Caine began a company at the young age of 19 where he developed his customer service skills and built a diverse client base within apartment management, commercial buildings and residential homes. with over twenty years experience in multi housing, Caine closed his company and accepted a position with the J.R. McDade sales team. Caine is married to his high school sweetheart and has two children. His son attends NAU while his daughter is preparing to graduate high school from AAEC. Contact Caine >


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  • Our sales team is ready to assist you with all of your multihousing flooring needs, from carpet to tile, vinyl to laminates, countertops to showers, we are ready to assist. Please contact us to discover the J.R. McDade Company quality of service.

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